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1)School Receptionists answer phone calls, greet visitors and provide information to parents and students. They are able to provide information on a variety of topics, including rules, disciplinary measures, and day-to-day operations of the school. 2)Facilitate Communication Within the School- School Receptionists share information broadly with administrators, teachers, and students’ families through emails or phone calls, ensuring that necessary information is properly transmitted. 3)Keep Records- Keeping a variety of records is an important part of a School Receptionist’s job. They keep records of phone calls and visits. They also maintain records of school operations, such as student data, inwards of various posts etc. Updating them on a regular basis is also essential. 4)Schedule Meetings- School Receptionists are in charge to schedule various meetings like for e.g....between the parent and the teacher, between the head of the schools and parents etc. 5) Drafting outgoing emails - to be able to draft simple mails. And if complicated will be guided with dictation. 6) Should be able to handle complaints or grievances if any ensuring good relations. 7) Should be able to carry out amendments and cancellations intelligently and accurately.
Computer Knowledge - Should be good with reading, writing and speaking in English. Should have good computer understanding. Should be able to install OS, software etc. Should be able to track and resolve the hardware and software issues. Should be able to handle server related queries for AD DS, user rights, backup and replications. Good Knowledge of firewall and antivirus. Call logging and follow up for AMC related queries with vendors on emails and call. Network Knowledge - Should have basic knowledge of networking. Should be able to rectify and resolve the network related issues in LAN, WAN, network devices, wireless devices etc. Should be able to use network related tools to resolve the issues. Others - Should be able to handle issues related to printers, projectors, active boards etc. Should be able to monitor and resolve issues of CCTV by coordinating with vendor. Keeping track of AMC renewal. Procurement and negotiation for IT materials with vendors.
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